Premium PVC Windows & Doors, Manufactured in the North East
Why Choose Us
Easy
Financing
We believe everyone deserves quality windows and doors—without the upfront cost. That’s why we offer flexible financing options to suit your budget. Spread the cost over time with simple, affordable payment plans and fast approvals.
Free, At Home
Consultations
Let us bring the showroom to you. Our friendly consultants will visit your home at a time that suits you, offering expert advice, product samples, and accurate measurements—all completely free, with no obligation.
Award Winning
Service
Our reputation is built on trust, craftsmanship, and customer satisfaction. Recognised within the industry for excellence, we’re proud to deliver award-winning service from consultation through to installation.
Licensed &
Insured
Peace of mind comes standard. We are fully licensed and insured for all residential and commercial projects, so you can rest easy knowing your home is protected and the work meets the highest professional standards.
Satisfied Customers
Pauline Simpson
Universal Windows recently replaced all the windows in my home, and I couldn’t be happier. The entire house looks brighter and more modern. From my first call to the office, the process was smooth and fast—just over two weeks from quote to completion, with installation done in only three days. Every member of the team was outstanding. Tony in the office was friendly and professional, Dale the Sales Manager offered clear advice and prepared a quote with care, and Ped the surveyor handled everything efficiently. The installers, Paul and Gary, were brilliant—quick, tidy, and respectful. They left my home spotless. It’s rare to find such a hardworking, family-oriented company that truly cares about its customers. I highly recommend Universal Windows—the service was excellent and the pricing very competitive.
Kathryn Hall
WOW – if only every company was like Universal Windows! We’ve just had our entire home upgraded and the service from start to finish was flawless. From the initial consultation to the final seal, the entire team went above and beyond. John and Jade looked after us every step of the way, considering every detail and making sure no question went unanswered. Ped, our surveyor, was outstanding—his experience, advice, and ability to understand exactly what we wanted was impressive. Installation was seamless: Ped, Paul, and Gary arrived on time and took care of everything—even moving furniture and protecting the space without us lifting a finger. They worked tirelessly for three days and kept us updated with a smile. The results are stunning. Every seal, trim, and pane of glass is finished to an exceptional standard. If you’re considering Universal, don’t hesitate—you won’t be disappointed. We’re absolutely blown away with our new windows and doors.
Amy Yarnell
"I had my windows and several doors replaced by Universal Windows, and I’m really impressed with the results. The quality is excellent—solid frames with secure locking systems that help retain heat, and the finish is flawless. The team was friendly, professional, and reliable. They arrived when promised, left no mess, and completed everything to a high standard. It’s exactly the service you hope for, and I wouldn’t hesitate to recommend them to anyone."
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Universal Windows did a fantastic job and I absolutely love the new windows. But more importantly, the team was incredibly polite and respectful, especially towards my mother. They took care to tidy up thoroughly, leaving the place spotless—like nothing had even been changed. I’d highly recommend them and will definitely be using them again when I’m ready to have the conservatory done.
Jill Lloyd
Service Areas:
Middlesbrough, Stockton-on-Tees, Hartlepool, Darlington, Redcar, Guisborough, Billingham, Thornaby, Yarm, Saltburn, Peterlee, Durham, Sunderland, Newcastle, Gateshead, Washington, Seaham, Bishop Auckland, Newton Aycliffe, Chester-le-Street, Consett, and surrounding areas.
Rupert House, Union Street East, TS18 2HH
01642 112233
